Privacy statement
How we handle your personal data.
Last updated on 10 July 2026
This is an English translation for your convenience. The Dutch version of this page is legally binding.
Zorgwoning.nl B.V. ("we", "us") attaches great importance to the protection of your personal data. In this privacy statement we explain which data we collect when you visit our website, use the permit check or submit a request for advice, why we do so, how long we keep it and what rights you have. We process personal data in accordance with the General Data Protection Regulation (GDPR).
1. Who is responsible for your data?
The controller is:
- Zorgwoning.nl B.V.
- Galvanistraat 123, 6716 AE Ede
- Chamber of Commerce (KvK) number: 92934005 · Branch number: 000058508058
- Telephone: 085 06 00 335
- Email: [email protected]
For questions about privacy or exercising your rights, you can contact us at [email protected].
2. Which personal data do we process?
2.1 Data you provide to us yourself
If you fill in the contact form or the request process, or call or email us, we process the data you provide, such as:
- your name;
- your telephone number and email address;
- the location of your plot or home;
- information about your situation and care needs that you share yourself;
- the stage you are in (for example "exploring" or "concrete").
2.2 Data from the free permit check
The permit check helps you assess whether a garden home (mantelzorgwoning) at your address may be placed permit-free. For this we process:
- the address and postcode you enter and the location you select;
- the associated cadastral designation and municipality and the Dutch national grid coordinates (Rijksdriehoek, RD), which we obtain from public sources;
- your answers to the questions in the check;
- your email address, if you choose to save your progress or create an account. We then send you a secure login link (magic link) by email; no password is stored.
2.3 Data that is recorded automatically
With every visit, our systems process technical data that is necessary to display and secure the website, including your IP address, the type of device and browser, the pages visited and the time, and data from cookies (see our cookie statement).
3. For what purposes and on what legal basis do we process your data?
| Purpose | Legal basis (GDPR) |
|---|---|
| Handling your request for advice or contact request and approaching you for an appointment | Performance of (or steps prior to) a contract (Art. 6(1)(b)) |
| Carrying out the permit check and showing the result | Performance of a contract / legitimate interest (Art. 6(1)(b)/(f)) |
| Saving your progress and sending you a login link | Consent (Art. 6(1)(a)) |
| Securing the website, preventing misuse and resolving faults | Legitimate interest (Art. 6(1)(f)) |
| Measuring and improving the website (statistics) | Consent (Art. 6(1)(a)) |
| Complying with legal obligations (for example accounting records) | Legal obligation (Art. 6(1)(c)) |
4. Cookies and statistics
Our website uses functional cookies and, with your consent, analytical cookies to measure usage. You will find a complete overview and an explanation of how to enable and disable them in our cookie statement.
5. With whom do we share your data?
We never sell your data. We do engage service providers that process data on our behalf (processors), and we consult public government sources for the permit check. We conclude data processing agreements with processors.
| Party | Purpose | Type |
|---|---|---|
| Hosting provider (application and database server) | Running the website and forms and storing data | Processor |
| Cloudflare (storage/CDN for images) | Delivering images quickly and reliably | Processor |
| Google Analytics (Google Ireland Ltd.) | Website statistics, only with consent | Processor |
| Email service | Sending login links and messages | Processor |
| Omgevingsloket / Digitaal Stelsel Omgevingswet (the national digital system under the Environment and Planning Act; central government) | National permit check based on location | Independent / government |
| PDOK / Kadaster (Land Registry) | Looking up address, municipality and parcel data | Independent / government |
Some parties may process data outside the European Economic Area. In that case we ensure appropriate safeguards, such as the standard contractual clauses of the European Commission.
6. How long do we keep your data?
We do not keep data longer than necessary. As an indication:
| Data | Retention period |
|---|---|
| Requests for advice and contact details | Up to 24 months after the last contact |
| Saved permit check sessions | Up to 12 months, or until you request deletion |
| Technical log files | Up to 12 months |
| Statistics (Google Analytics) | In accordance with Google's settings (usually max. 14 months) |
| Data subject to a statutory retention obligation (e.g. invoices) | 7 years (tax retention obligation) |
7. How do we secure your data?
We take appropriate technical and organisational measures. For example, all traffic with the website is encrypted via HTTPS/TLS, access to data is restricted to authorised persons, and to save your progress we use a login link instead of a password.
8. Your rights
Under the GDPR you have the right to:
- access your data;
- have incorrect data rectified;
- have your data erased ("right to be forgotten");
- have the processing restricted;
- object to processing based on legitimate interest;
- receive your data in a commonly used format (data portability);
- withdraw consent you have given, without this invalidating earlier processing.
Send your request to [email protected]. We respond within four weeks. To prevent misuse, we may ask you to identify yourself.
9. Submitting a complaint
Are you not satisfied with how we handle your data? Please contact us first. You also have the right to submit a complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via autoriteitpersoonsgegevens.nl.
10. Minors
Our website and services are not aimed at persons under the age of 16. We do not knowingly collect data from minors without the consent of a parent or guardian.
11. Changes
We may amend this privacy statement, for example in the event of new services or changed regulations. The current version is always available on this page. In the event of significant changes, we will make this clearly known.
